In reply to SteveD:
Snells in Chamonix. My son bought a pair of Nepals there a few years ago. He has odd shaped and sized feet but they spent time trying to get the fit just right. In total they must have spent 4 or 5 hours trimming insoles and doing other magical stuff. Fantastic sales and after sales service. They must have ruined 3 pairs expensive insoles in the process and did not charge anything over the cost of the boots.
Al