In reply to crustypunkuk:
I had run ins with them a few years back. Bought a jacket that wasnt fit for purpose, they initially agreed, while I was in the shop but changed their mind later. Also ordered a jacket for collection that never came. Took several months to get the money back, and they took the money from my card again a year later. The second time I only got my money back via my bank. Weather or not is incompetance or dodgyness, I wouldnt deal with them again.