In reply to galpinos:
Well I'd love to stand corrected. Their terms state:
"Return Exceptions
Due to certain provisions of the Labour Code, we are absolutely unable to refund or exchange any kind of personal protective equipment. Personal protective equipment includes snow and climbing gear such as slings, ropes, harnesses, carabiners, awnings, helmets, descenders, blockers, cleats, pulleys, belts, ice screws, camming devices, quickdraws and anything else designed to be used for personal protection or protection from falls. We are unable to accept returns or provide refunds for any personal safety equipment purchased from EpicTV Shop because (as stated in article Article R233-155 of the Labour Code) it's illegal to resell used safety products. And once something has left our warehouse there's just no way for us to tell whether it's been used or not."