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Topic - Network help, can't connect when another laptop on

Ben Sharp - on 06 Dec 2012
Hi, I've got the 2nd generation home hub and works fine with every laptop and computer I've ever used it with. Recently someone's been staying with me and whenever they get in and get online I get kicked off the network, I can't connect to the router itself. Not even via LAN cable.

I get this error message:

You might not be able to access the internet or some network resources. This problem occured because the network did not assign a network address to the computer.

If I restart the hub I can connect but then a couple of minutes later I get kicked again, presumably once their laptop has reconnected. Once the other laptop has been turned off I can reset the hub and it's fine again.

They're away just now so I don't have any info on the laptop that's causing the trouble but wondered if anyone had any suggestions as to what might be the cause of the problem or if there is anything I can do to secure a connection.

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