I've got Avast Internet Security on my PC but the little Avast icon in the bottom RH corner of the screen has got an "x" on it. When I right click on the icon and click on Open Avast! user interface I get a panel coming up saying that my subscription has "0 days remaining" although I'm sure I renewed it earlier this year. I've then clicked on "Support" in the same panel and then to anyone of the items on the menu(FAQ; Community Forum; AVAST
Tech Support Team etc. but there is no response.
Can anyone advise me please.
I've got Windows Defender So I'm hoping that will stop anything getting at my PC until I resolve this.
In reply to cfer: 2nd that. I've tried them all Avast, McAphee, Norton etc. etc. Windows Security Centre is the least intrusive and free. Knowing if it is more affective at protecting than the others however is a little difficult to determine.
Quite ofetn to get rid of these things it's necessary to download an uninstall application.
> (In reply to wilkie14c)
> Because I have some urgent work to do on my pc
If you don't need the internet to do said work just unplug the d@mn thing from the network.
If you do need the internet then there's a number of options.
Not got time now to go through them, but you could just not worry too much about it. Personally, my view is if you are keeping yourself to well known web sites and don't do anything silly like open email attachments with .exe in the filename most of the time you'll be fine. Even surfing distinctly iffy parts of the web I've only picked up viruses a couple of times.
> I've managed to get on to my account on the Avast web page and all my subscriptions are up to date so I don't understand why I'm seeng the little "X" on the avast icon
If you try and install it is there an option to "repair a broken installation" or similar?
My sympathy, by the way. I've had occasion to try and get rid of anti-virus programs before and some of the bl**dy things just_refuse_to_die. Norton used to be famous for it. These days I just format and reinstall windows. 45 mins and I know it's the computer equivilant of being buried at a crossroads with a stake through it.
In reply to FesteringSore: My advice would be to uninstall Avast and forget about installing any more antivirus software on your PC. Instead, I would recommend you don't click on dodgy URLs and use the likes of GMail for your email rather than outlook or similar.
Boot to safe mode (restart the computer and spam f8 until you get a list of options, choose safe mode with networking) and uninstall Avast.
Reboot back to normal desktop, download Microsoft Security Essentials and install that. Let it update, don't bother with quick scan. You don't need to worry about not having an antivi while doing this step.
Please don't pay for AV, they do nothing that a normal (free) antivirus doesn't do and they tend to be shit programs that eat up resources.