In reply to The Lemming: I've now worked in two locations where the threshold for being offered a service from social services (although that's not what they are called) has changed. This in both locations was due to having to find efficiencies. I know of other places too.
I believe it is about money and also staffing levels, this is also true of mental health services, the thresholds for providing care an support are raising.
The idea that the NHS is rig fenced is utter nonsense, every trust is being asked to provide and prove efficiency savings and are being told to provide more for less. The knock on effect is a reduced service provided by staff who are not able to do the work that is assigned to them and who in turn are struggling with motivation, as would anyone who is being asked to do an impossible task.
There are definitely problems with bureaucracy and at times efficiency but the response is to fine, reduce money available, add more bureaucracy to monitor the effect. Until caseloads for social workers in child protection environments come down, the number of patients per nurse, health visitor or other health professional also come down people will continue to be let down. Particularly whilst what is asked of these professionals is for best practice. Best practice demands time and resources, proving you are following best practice even more still not allowing you time to do the best you can.
Best quickest way to reduce this issue is to remove marketisation entirely from public services in my view. Those that provide the service are structured in one large service with a hierarchy and appropriate accountability an there is no nonsense about winning contracts or tenders or any such rubbish. This would make the system more effective in my view, would mean that more can be provided. That does not account for the fact that to provide the service that everyone expects is going to cost more than it does now in my view regardless.