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Topic - buyer asking for refund on popular online auction site

Camm - on 26 Mar 2014
I sold a watch online and exactly 4 weeks later the buyer has messaged asking for a refund because there is water droplets on the inside of the glass.

The watch was brand new and in perfect working order never worn. The buyer has opened a case. We're not talking a cheap watch, so I'm a little hesitant on giving a refund when I sent the watch out in perfect working order.

On the listing it stays that I accept returns for 14 days, I did not put this it must be a ebay thing. Common sense tells me that I do not have to give a refund however does anyone have any knowledge on this?

I don't know what the buyer has done with the the watch, I'm a private seller, this was a unwanted gift that I bought for someone, I'd had the watch for a few months in the box and that's it.
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