UKC

I'm somewhat baffled by my new mobile phone and I was hoping someone on here might have the same phone and know of a solution...

I used to have an iPhone but then I needed a new one so bought a Sony phone. With my old phone if someone sent me an e-mail then the phone would beep and it would be in the inbox. I *think* this is called 'push email'. With my new phone I need to go into the email app and check for messages. I would like the phone to do this 'push email' if at all possible.

I have had a rummage around in the settings and have changed it to check automatically every 10 minutes, but screenshots/text online say my phone can do push email. I've spoken to my phone provider and my email provider, both said contact the other :-P

When setting up an email account on the phone it gives me a choice of pop, imap or exchange. I have used POP. I'm going to ask on a phone website, but I thought I'd ask here too as you lot are usually pretty knowledgeable about stuff.

In reply to Richard Carter:

Would help to know your email provider and phone model, but I'm pretty sure you need to select Exchange instead of POP.

In reply to Turdus torquatus:
I connect to my work email on an Xperia Z3 Compact using IMAP and I get notifications. You can't get true push unless you use Exchange (as noted) as POP/IMAP are not push technologies (though IMAP is better than POP as it supports folder structures on the server etc), but you can set the check frequency up a bit.

In the email app, go into settings->accounts->your account->check frequency and set a reasonably frequent one (ignore the "push" option). Every 5 (the most frequent) will do the job. If you prefer to use less data, every 15 is probably adequate.

Edit: read it again and it seems you already do that. That's all you will be able to do unless you use a protocol supporting push, i.e. Exchange or Gmail.

Edit again: It seems from more research the iPhone supports this: http://en.wikipedia.org/wiki/Push-IMAP and Android doesn't (despite having a menu option for it on the Xperia).

Neil

In reply to Neil Williams & Turdus torquatus:

Ah righto, thanks for the replies guys. I'll just leave it at the 5 mins intervals. I like to respond to emails quick quickly so they don't build up - usually get around 40 a day to sort through.

Thought I was having a quiet day until I went into the app and checked my email then got 25 emails, oops :-P