In reply to UKC Gear:
Seems to be lacking detail.
How to return the product:
It is important that you only return Syncro Harnesses that are identified as having the batch code 01 A 01 16. If in doubt please e-mail a photograph to recall@wildcountry.com or telephone + 44 (0) 1298 871010 and you will be advised how to proceed. Once identified correctly follow the instructions below to return the Syncro Harness to your retailer or Wild Country directly.
Where to return the product:
Preferably you should return your Syncro Harness directly to the retailer where you made the purchase. If you are unable for whatever reason to return your Syncro Harness to your retailer then you can send the harness back to Wild Country directly at:
Wild Country Ltd
Meverill Road
Buxton
Derbyshire
UK
SK17 8PY
What we will do when we receive the product:
We will replace your returned product as quickly and efficiently as possible with a new one. The new replacement harness will have been produced, tested and inspected to the highest standards and in accordance with the corrective actions required by the original manufacturing error. We will endeavour to replace the returned product as soon as practicable, we anticipate within one week of receipt by Wild Country. If however there is going to be a delay we will inform you immediately of this.
Shipping costs:
If you are unable to return the product directly to your retailer and therefore incur shipping costs to return it Wild Country, please contact us directly for more information.
For more information:
You can contact us or find more information at any time:
Email: recall@wildcountry.com
Telephone: + 44 (0) 1298 871010
For the safety of all of our customers we are issuing an immediate recall notice for all Wild Country Syncro Harnesses manufactured and sold during 2016.
