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help. computer problem....

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tried to switch my laptop on today, and it isn't booting up. i'm getting an error message:

PAGE_FAULT_IN_NONPAGED_AREA (snp2uvc.sys)

it offers me the option to 'reset this PC', 'system restore', 'system image recovery', 'startup repair' (tried, no joy), 'startup setting', 'command prompt', or 'go back to previous build'

recent (? 2 months) 'upgrade' to windows 10

any ideas about best option to take to get a working PC again...?

cheers
gregor
ultrabumbly 09 Sep 2016
In reply to no_more_scotch_eggs:

Google that error message. Many have got rid of it by disabling an integrated webcam.

e.g. http://www.tomshardware.co.uk/forum/id-3093762/windows-blue-screen-page-fau...
In reply to ultrabumbly:

thanks- need to get it to boot up first! trying to reset it, will see if that gets me back to a point where i can try to deal with the driver problem
 Brass Nipples 09 Sep 2016
In reply to no_more_scotch_eggs:

System restore probably best option. Likely an update that applied itself since last boot given frequency of updates these days.


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