I bought a new bike and it had its first outing this weekend doing a portion of King Alfred's Way. the route is fantastic, especially the bit between Winchester and Salisbury, up to the plains... I would highly recommend if you like a bit of MTB/ gravel.
Anyway, one time, when I down shifted the chain came off and went past the small chain and down to the bottom bracket/ frame (new bike, presumably the limit screw isn't quite right or the cable has stretched, NBD). However, the clearance between the chainset and the frame is tiny, and the chain actually got wedged up between the two components, so tight that it was a real faff to release it, and in doing so has scuffed a lot of the paint off in that area/ caused a bit of damage.
my questions are;
Is it normal for the tolerance to be this tight?
Is the best solution for this a chain catcher type thing, or is there an offset spacer for the pedal/ chainring assembly to increase the clearance a bit (would probably misalign the rear derailleur)?
Should I be concerned with the deep scrapes/ paint removal from the frame- it is carbon.
I want to know what I'm talking about before going back to the manufacturer with the issue. If it it just one of those things, so be it.