UKC

Anty reason I should have lost access to all my email accounts, Aol, Gmail me and my partner are kind of don't exist all of a sudden. Any kind of virus possibly do this as I was on a dodgey download site the other day.

In reply to Dominicandave:

What do you mean lost your account, these accounts will not be held on your PC but on a server elsewhere,
Do you mean you have lost access- your passwords do not work?

In reply to fozmeister: Yes, but mine my partner, on Aol and Gmail

In reply to Dominicandave: I can't reset passwords or nothing, as if I never existed

In reply to Dominicandave:

Well, if they are re-directing you to sites that look like the front page of various web email sites, but aren't actually those sites, and you been putting your password in to a fake site, then your email passwords will have been captured and probably changed by now.


You could try setting up a new login on your computer, as a completely new account, and try connecting to your webmail using that account. But it could be the whole Operating System that is compromised.

So I'd suggest downloading a "Live" linux CD that you can boot your computer from, and get web-access through that, and give that a go.

Try downloading from http://www.ubuntu.com/download

In reply to Dominion:


By the way, that's probably a "worse case scenario" that I've painted above...

There are viruses / trojans / malware that re-direct your web-browser to fake sites, either using a proxy-server that they install on your computer, or by simply putting entries in your hosts file.

This may not be what has happened, but if webmail sites that you use suddenly appear not to know your account exists, then there is a possibility that your browser is being hijacked and re-directed.

In reply to Dominicandave:

Download and run malawarebyte as well as spybot search and destroy see what they come up with, but I agree there may well be a worst case scenario here that your passwords etc have been stolen so suggest after running these and finding anything that could be construed as a keylogger to change all your passwords ASAP.
Don't panic yet though

In reply to Dominion: That is wierd, all of a sudden I can access both sites, do you think someone was fiddling around in my account for a while or something? Very strange!

In reply to Dominicandave:


Are you sure you were logged on elsewhere??

Run those malware finders and remove all the tat it brings up it will at least clean your PC up, but remember what I said

In reply to Dominicandave:

It could be a weird DNS issue. I seem to recall you saying you had fairly low access speed to the net, so it could also have been timeouts to those servers (for some reason)

But well worth running malwarebytes

Follow the link from wikipedia - http://en.wikipedia.org/wiki/Malwarebytes

because one of the other things that malware does is hijack your browser's search provider, so googling for anti-malware software if you have a malware problem can lead to even more problems...