UKC

Reception Manager & Chief Instructor: Redpoint Bristol
We are looking for 2 new people to bring to our management team at our ever expanding and evolving major climbing wall in the south of Bristol. We run a large kids and adult program from parties to adult lead courses. We are about to open four multi-use rooms which we intend to use to launch “Redpoint Fitness”, offering fitness classes such as yoga, TRX and pilaties.

Both roles will work closely with the Centre Manager to support and develop the centre as a whole. For more information about our centre visit our website http://www.redpointbristol.co.uk/

Reception Manager: Basic Job Description
- Overall responsibility for the smooth running of reception
- Overall responsibility for the smooth running of the bookings system
- Upholding the customers service policy
- Work with the centre manager on HR projects such as staff welfare and hiring
- Develop the Community Interest Company (charitable side of the company)
- Other duties include instructing, duty management and reception as necessary

Chief Instructor: Basic Job Description
- Overall responsibility for the delivery and development of the instructing program
- NICAS coordinator
- Increase the “repeat business” from the instructing program
- Ensure the instructors are providing safe and good quality sessions
- Develop the knowledge of the instructors and coaches
- Development of school, youth and disability group programs
- Other duties include instructing, duty management and reception as necessary

You can see from the lists above that the jobs involve people management, customer relations, autonomy and variety. Time management is key to these roles as while some time will be dedicated to office based work you’ll be expected to complete some of you role while on a reception or a duty manager shift. As such some evening and weekends are required.

We are proud that as a management team we support each other and the team as a whole. We are looking forward to meeting candidates who want to develop themselves, our team and our business.

Essential Qualities
- CWA or SPA (Chief Instructor)
- Experience working on a busy reception (Reception Manager)
- Well organised
- Professional attitude and work ethic
- Friendly supportive demeanour

Desirable qualities
- CWLA, Fundamentals, Coaching Awards, Personal Training Qualifications, First Aid
- Management experience
- Experience in the fitness industry (a gym or leisure centre)
- Worked with Rock Gym Pro in the past
- Enthusiastic climber

Salary and Perks
Salary of £21K - 25K depending on experience
Full-time flexi-hours contract
5 weeks, plus xmas and new year, holiday per year (29 days)
Potential relocation bonus
Free climbing (of course) for you and a spouse
Discounted equipment from local shops and suppliers
Discounted food and drink in the café
Further training courses available
Work at a super friendly wall with other keen climbers

Applications
Please send a C.V. and cover letter to both:
rose.williams@redpointbristol.co.uk
jack.griffiths@redpointbristol.co.uk
Interviews will ideally be conducted between 20th and 27th July
Ideal start date is at the beginning of August but we are flexible for the right candidate