UKC

Contact Us form issue

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 peteJ23 12 Feb 2021

I am locked out of sending emails to logbook editor as I fail a security issue 

I have tried to report via report a fault it tells me that my device has been used to send spam....

I dont have to my knowledge any spam issues

This is the same on 3 different android devices

I have also sent a fb message on the same topic 

Is this a known issue?

Pete

In reply to peteJ23:

Hi Pete, sorry about this. Are all of the Android devices using the same Wi-Fi connection and hence the same IP address?

This message means the IP address you're using has been reported as sending SPAM recently. IP addresses get rotated fairly frequently by Internet Service Providers (ISP) and I suspect you have just been unlucky to get one a SPAMer has used recently. The problem should go away within the next day or so depending on your ISPs IP refresh policy.

We'll look into toning down these checks for long standing user accounts though as it's generally always new accounts that cause SPAM.

Post edited at 12:40
OP peteJ23 12 Feb 2021
In reply to Paul Phillips - UKC and UKH:

Yep it's all the same WiFi

Thanks for the quick response

Pete

In reply to peteJ23:

Should be OK using the Contact Us page now Pete.


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