Star Walls Ltd 17 Jan 2013
We are looking for an enthusiastic climber to join our Management Team. The Leeds Wall is a large dedicated climbing centre that has been running for 17 years. We cater for beginners to competition climbers and have a large number of visitors on instructed sessions.
Main responsibilities and key tasks:
Opening and closing the climbing centre
Health and safety of customers, visitors and staff
To maintain a safe, clean and enjoyable centre
Regular checks of the centre, including shop, cafe and changing facilities
Responsible for running of tills, cashing up and money handling
To produce a Duty Manager's Report, passing information to next shift
To take bookings for instructed sessions
To deal with customer comments, suggestions and complaints at first instance
Ensure that the General Manager or senior on call is informed immediately of any serious situation, particularly accidents or near misses
To carry out other reasonable tasks required in line with the nature of the business
Performance measured by:
Customer feedback
Health and safety of customers, visitors and staff
Effectiveness and efficiency of reception
Cleanliness and general appearance of the centre
Hours & pay:
30-40 hours over 5 days including evenings and weekends. Pay will be related to experience, performance reviews and responsibilities undertaken
Applicants should apply by sending a CV and covering letter to Emma Biczyk, Assistant Manager. Please include management and climbing experience. Email info@theleedswall.co.uk. Closing date: as soon as we find the right person!
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