Redpoint Bristol is a large dedicated climbing wall due to open at the end of May. We are looking for friendly and enthusiastic climbers to work in a variety of positions within the centre. These “all-rounders” will have a variety of duties, depending on the day, including:
Instructing: • Running session for groups of all ages, backgrounds and abilities. • Ensuring all your sessions are safe, fun and progressive. • Promoting the growth of the centre and encouraging repeat bookings through your enthusiastic and professional attitude. • Aiding the reception to ensure all paperwork is correctly filled in, collected and filed. • Aiding the duty manager in their daily tasks as necessary.
Reception: • Greeting our customers with a positive, welcoming, enthusiastic and professional attitude. • Booking instructed sessions and selling memberships and payment plans along with items from our small shop. • Responding promptly and enthusiastically to queries received by email or over the phone. • Aiding the reception manager in finding and organising cover for instructed sessions. • Administration and filing. • Aiding the duty manager in their daily tasks.
Café: • Providing back up to the Café team. • Using the training provided to ensure our customers enjoy their experience. • Promoting the café within the centre. • Aiding the café manager in all aspects of operating the café as necessary.
Experience and Qualifications:
Successful candidates will ideally but not essentially fit the following criteria: • Hold the CWA or SPA. • Have a valid first aid certificate. • Have been climbing for a minimum of 2 years. • Have experience working with EPOS till systems. • Have customer service experience ideally in a busy climbing wall, gym or leisure centre type facility and/or in a café. • Have a valid food hygiene qualification