I'm sure this is just me being thick, but I cannot understand how the so-called energy market works, or is meant to work, or how it could possibly be a thing that might work.
I moved into a new flat and there was an electricity supply set up, thankfully, so I'm with that supplier by default. I thought I might switch, since that's what you're meant to do in order to make the system work and get cheaper bills, so I didn't tie myself in to a "deal" or non-rip-off tariff. The "switch electricity supplier" task on list of tedious admin jobs was fairly low priority and got not-done for ages, because it's the kind of thing that drives me up the wall, with all the being left on hold for e-ons (hoho) and hold music and all that. I presume it's at least 8 hours of work, since just paying a bill can take getting on for an hour (trying to get into online account, don't know any details, try to reset them, fail, give up, try by phone, be put on hold...).
So I get a bill and think "uh-oh, I'm on the rip-off tariff, best sort this out before winter". I decide I can't really be bothered switching (I just don't have the time, I don't have any idea how much electricity I'll use in this flat in winter, it's just a tedious task that I have no idea what the potential saving is but I doubt it's life-changing), so I'll just try to address the rip-off tariff issue with this supplier. I spend a bit of time on the phone and on the internet, and I'm presented with a bunch of options, which are getting the same electricity for various different prices from the same company. I am being asked, do I want to pay a monthly bill of £60, £66, or £71? I don't know about you, but I think the best offer out of these is the £60. I have no idea what extra benefits I'd get for the £66 or £71, but I suspect the difference with the £71 is that I would then be allowed to switch. There's probably some element of gambling involved, but I don't know what I'm gambling on and of course no idea of the odds. So I'm totally baffled as to why anyone wouldn't choose the £60, and if I wanted to know I'd presumably have to spend my leisure time reading terms and conditions of energy "deals", which is something I'm not going to do. For some reason, I'd rather spend it typing out this boring post on UKC.
What I'm saying is that this is nothing like a market. Every single buyer wants precisely the same thing: they want electricity at the lowest cost. Doesn't matter how you dress it up, that is what every single buyer wants, without exception. So it's a natural monopoly, as we all know. Since there's no variation in the product, all we have to choose is price. However, there is almost complete obfuscation of information about the price. So in this "market" a good deal of the price is actually wrapped up into the amount of work the buyer has to do to find the information about the price.
This is a barking mad system that makes absolutely no sense. It is not a market. No one wants electricity at anything other than the minimum price. The incentive for the suppliers is to collude in obfuscating information and over-charging. The greater number of people they can put off engaging in the market, the higher their profits. So the worse the service, the harder to engage, the higher the profits. It's mental.
Why would anyone ever think this would work? It's fundamentally flawed because energy is a fungible good, therefore a natural monopoly, so if you try to create a fake market, it will be full of perverse incentives and will fail.
I just want my electricity supplied by whoever's job it is to supply it. I want someone working for me - i.e. the government - to make sure that whoever is supplying it is not ripping me off. How was this "market" crap ever supposed to work?
Other than resorting to the argument: "if it's nationalised, it simply cannot work, remember the 1970s" can anyone explain how this utter catastrophe is preferable to having a single supplier whose job it is to supply electricity, which is overseen by government, on behalf of the consumer?
Post edited at 20:52