In reply to john arran:
Yes, we asked John to write us a database for the Works back in 2006. It was a bespoke system based on what I asked John to create (he added a few things of his own). It has creaked quite a lot under the sheer volume of stuff we put through it (50,000 members over 11 years and 100,000 visits a year) so we are working with John to create a SQL server database (whatever that means!).
But value for money compared with RGP. Wow, a ridiculously low one off fee plus support and development charged by the 1/4 hour. We have often contemplated moving to RGP but their price rise in 2016 (or whenever), combined with the very personal support from John (yes, I have known him pretty well for quite a long time) meant we didn't jump ship. And to be honest we are going to stick with John at least until we see if his SQL server option works.