Warehouse - Sales Administrator - Customer and Sales Support

Company : First Ascent

Location : Matlock, Derbyshire

Closing Date for Applications : 10th March 2025

First Ascent, based in Matlock Derbyshire, is a dynamic fast-growing importer and distributor of specialist outdoor brands.

Our brands and customers range across the finest specialist climbing shops, climbing gyms, camping, adventure travel and outdoor retailers.

We are seeking to appoint a full-time person to be a key customer contact, ensuring a high level of service through the entire warehousing / ordering / sales process.

As a key part of the small team at First Ascent, the post holder will need to be versatile, reliable and well organised to manage a mixed and varied workload. You should be hard working and methodical with a high level of accuracy and attention to detail.

Job Requirements

Main Duties & Responsibilities:

• Review and process sales orders on the ERP system, prepare orders for despatch in a timely manner and raise sales invoices
• Liaise with customers on enquiries re stock, pricing, availability & delivery requirements
• Manage customer returns
• Process purchase orders on the ERP system, check and receive goods into the warehouse and receipts onto the ERP
• Maintain the warehouse in good order
• Undertake periodic stock checks to ensure the accuracy of stock records
• Assist in the ongoing maintenance of the ERP and B2B systems
• Support sales, marketing and social media activities
• Attend the annual Outdoor Trade Show
• Undertake other ad-hoc work as required

Person Requirements

• Well organised and numerate with excellent attention to detail
• Good computer skills, particularly Excel
• Willingness to learn
• Flexible approach to cover the range of activities and duties
• Be self-motivated with the ability to work on your own initiative, but also as part of the team to achieve the efficient running of the company's activities
• Ability to handle a range of tasks/duties, managing time effectively between these
• Previous work experience in purchasing, retail, sales, administration or warehousing would be advantageous. Full training will be provided as necessary
• We welcome applicants of all ages and backgrounds
• Must have a passion for the outdoors!

Hours of Work: 

40 hour week, 9am-5pm Monday to Friday

Benefits:

Starting salary £25,400

20 days holiday p.a. plus bank holidays

Staff discount on the brands First Ascent represent

Application Deadline : 10th March 2025

Please send your application with covering letter and CV to: [email protected]

Telephone : 01629 580484