“Together, each one of us will make a better, safer product for our customers"

DMM is a company that designs, manufactures, markets and sells high quality equipment for use in climbing, mountaineering, tree care, working at height, rope access and rescue. DMM strives to achieve the highest levels of quality, innovation, and service.

DMM International currently have the following vacancy:-

Receptionist/Sales Administrator - Full time

The Role
As a Receptionist you will be the ambassador of our company’s first impressions on guests and visitors. It is your foremost responsibility to compassionately greet all incoming guests and visitors and help them with any appropriate information that they need. You will be professionally answering phone calls in a polite tone and re-directing calls to respective departments. As the receptionist you will perform various front desk duties including filing, handling and re-directing mail, and assuming administrative authority for your responsibilities.

Key Tasks

• Answer incoming telephone calls, determine purpose of callers and forward calls to appropriate personnel and departments.
• Collect, sort, distribute mail, prepare correspondence, organise courier deliveries such as DPD
• Take sales orders via telephone and email
• Process orders on to the computer
• Receive payments for orders via payment machine
• Take and resolve complaints from customers and public, being positive to negative criticism
• May be required to perform basic clerical duties, such as faxing office notes and photocopying
• Maintain an adequate inventory of office supplies
• Assist with Admin tasks as needed

Essential to your success in the role will be the ability to demonstrate

• The ability to build positive relationships with high level of interpersonal skills
• Excellent talent to interact with people in a positive and courteous manner
• Aptitude to follow processes and procedures accurately
• Computer literate and numerical skills
• The ability to prioritise and meet customer deadlines
• Excellent organisational and communication skills
• To work quickly, maintaining a high degree of accuracy at all times
• Self- motivated, initiative and high level of energy

Desirable

• Experience in reception and administration duties
• Knowledge of DMM’s products and services

Hours

• 37.5 hours per week, Monday to Friday.

If you feel you have the relevant skills we are really keen to hear more about you. This is an excellent opportunity to develop your own career in return for your hard work and commitment you will be rewarded with a competitive basic salary and an excellent benefits package

Interested applicants should apply in the first instance with a copy of their CV and any additional information that you feel is relevant.

Contact Us:
Applications and current C.V. to be sent to:
Suzanne Bonnett – HR Manager – suzanne@dmmwales.com
DMM Engineering, Y Glyn, LLanberis, Gwynedd, LL55 4EL

Closing date for applications: 17th June 2015
DMM International is an equal opportunities employer.