Duty Managers have responsibility for the operation of the centre during opening hours and act as the designated First Aider when the centre is open. They provide a reference point for all the day’s activities for both staff and customers; they ensure that safety procedures are followed and they provide a friendly, efficient service for our customers while supporting the staff in the centre working in their specialist roles.
If you:
- are an experienced climber/instructor with SPA training (minimum);
- are able to ensure that the highest standard of H&S are maintained at all times;
- have excellent customer service skills;
- can resolve a conflict or customer complaint diplomatically and tactfully;
- have superb written and verbal communication skills;
- have superb organizational skills;
- can motivate a team of staff;
- are first aid trained and confident to deal with a first aid incident;
- are a practical person, able to undertake maintenance tasks;
- have experience cash handling;
- have the ability to manage a busy workload and keep smiling!
- have what it takes to be proactive in the running of a busy climbing centre
Then please get in touch!
For more information, please email: [email protected]
To apply: please send your CV (including the contact details of 2 referees) along with a cover letter outlining your suitability for the role, to [email protected]
Closing Date: Wednesday 22nd July 2015
Interviews: Mon 27th – Friday 31st July 2015
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