We are The Light – we provide a unique immersive experience to surprise and delight our guests across 13 locations in the UK. Cinema, Bowling, Karaoke, Darts, Mini Golf, Climbing Walls, Bars and Restaurants – we have it all!

We have a fantastic opportunity for an active enthusiast of heights to join our team in Adventure Climb in Redhill as a Climbing Team Leader. Our state-of-art facility and supportive community make us the ultimate destination for climbers in Surrey and beyond.

It is a perfect role for a dynamic and fun people person, who thrives in high-pace, high- energy environment. As a Climbing Team Leader you will share your passion for sport, provide top-notch experience for climbing fans of all skill levels and ensure the time spent with us is fun and safe. Previous experience in indoor climbing at supervisory level is required.

What's in it for you:

• Hardworking but fun and an exciting working environment,
• Employee discounts,
• Extra pay on Bank Holidays,
• Free cinema tickets for family and friends,
• Career development,
• Wagestream – access your hard earned £££ whenever you need it,
• Health & Wellbeing support,
• Mental Health advice via Hospitality Action,
• Pension scheme,
• Up to 28 days holiday

How we will keep you busy:

• You will lead and inspire the team in providing safe and thrilling climbing experience,
• Encourage our guests to push their boundaries and help them reach to new heights,
• Provide instructions and guidance to guests at all levels and abilities,
• Monitor and maintain all climbing equipment and stock to ensure it is health and safety compliant and in excellent condition
• Supervise and coordinate all climbing activities ensuring compliance with safety protocols and procedures,
• Carry out rescue operations if and when required
• Carry our training for all levels of the Climbing team
• Provide outstanding customer service, addressing guests concerns or issues with professionalism and care

About You:

• Downright people person, passionate and engaging, who can communicate with people at all levels,
• Strong leadership skills,
• Previous experience in indoor climbing at supervisor level,
• Exceptional knowledge of indoor climbing equipment use, maintenance and storage,
• Experience of working with groups of all ages and abilities,
• Understanding of different climbing techniques and when they should be used,
• Flexibility to work  as part of shift rota, including mornings, evenings and weekends,
• First Aid certification is preferred

If the role strikes your interest APPLY NOW!

Our dedicated Recruitment Team will review every application, and get in touch to arrange a chat with suitable candidates.

If we don't feel like you are the right match for now, we will make sure to let you know, however, detailed feedback won't be provided at this stage.