Boulders 

We are a vibrant, dedicated team whose mission is to make the benefits of climbing accessible to all, regardless of background, age or ability. We want to facilitate involvement and enjoyment from the first time someone chalks up to the moment they try their first Trad Lead and beyond. 

We also want to be an inclusive place to work where everyone, regardless of who they are or where they come from, feels welcome and has a sense of belonging. We have some work to do but we are actively looking to increase the diversity of our organisation. 

If you share our vision then there has never been a better time to join one of South Wales' friendliest, fastest growing indoor climbing wall business. 

The Role

Having recently opened a second climbing facility in Cardiff and our third overall, we are looking for an experienced Manager to take the next step in their career and help us grow the business.

You will form part of a small team helping to run the business as a whole. As such your business acumen will be vital.

You will be a constructive problem solver able to run with your own ideas and those of others with equal enthusiasm. You will need to be calm under pressure and have very strong people skills. You will be an experienced industry professional, a self-starter and able to delegate in a way that drives growths and maintains staff morale.

Responsibilities:

• Head Office - decide and implement strategy.
• Assist Head Office and Operations Team to maintain a winning culture.
• Work closely with our technical advisors to deliver safe and enjoyable instructor led activity across all centres.
• Work closely with all the centre managers and our technical advisors to ensure compliance to industry best practice and minimise litigation liability.
• Be a constructive member of our Head Office Team helping decide strategy.
• Ensure adherence to our own SOP’s and industry standard best practice health and safety across centres.
• Ensure consistency of products and high standards across centres.
• Deliver growth across all aspects of the business.
• Constantly review and improve our instructional product suite in line with latest industry
• trends and guidelines.
• Be accountable for a consistent high-quality product offering and customer service.
• Maintaining a strong and enthusiastic spirit within the team.
• Work alongside Head Office to oversee operational launch of new sites.

Specific Skills:

• A proven track record of staff management and team leadership.
• Experience in running a busy climbing/bouldering facility (minimum 4 years) or comparable management experience.
• Excellent communication and listening skills.
• Excellent delegation skills.
• ‘Big picture’ thinker with proven track record of problem solving.
• Self-motivated, hardworking and able to deal with challenges.
• A willingness to work on the frontline, to lead by example when necessary.
• A flexible approach to working hours. Working during evenings and weekends will be
• required.
• Constructive attitude to problem solving. Low-ego and empathetic leader.

Education and qualifications:

• At least 8 years industry experience (4 in management position).
• Degree or equivalent industry experience.
• Practical knowledge of health and safety issues and their implications for the operation of an indoor leisure facility or the ability to demonstrate practical knowledge in your current or previous managerial roles.
• Happy working on your own to achieve outcome focused objectives.
• Accountability and a proactive approach to when things go wrong.
• Broad knowledge of climbing best practice; current industry standards and experience of implementing systems ensuring compliance.
• Clean enhanced DBS check essential.
• Driving licence. 

Salary and benefits

• Salary £30-38k
• Free Climbing for you and a nominated plus 1 at all of our centres
• High degree of autonomy regarding working schedule
• 28 days holiday
• Continuing Professional Development
• Staff discount at Cafe and shop
• Staff uniform offering
• Staff equipment purchasing
• Bonuses (subject to both personal and overall company performance)
• Relocation assistance

To apply, please send a C.V. and cover letter explaining why you would be a great Area Manager in Boulders to HR@Bouldersuk.com