UKC

I never knew working in an IT department could be so diverse.

Recently I've been called upon because:


"My heater isn't working."

"I've lost the keys to my crook lock".

"The bottom of my shoe has come off."

"My cigarette lighter has run out of gas."

"Our water cooler has run out."

"The edge of my desk is too rough."


I shit you not!

In reply to adamtc: Presumibly you asked each caller if it was plugged in, switched on and failing that - reboot, before remotely defragging their hard drive?

In reply to adamtc: sounds like you lack a 'facilities helpdesk'

In reply to adamtc: IT helpdesk often deal with a whole organisation and so know more about an organisations structure and who does what.

I usually find they can often be the only people that really know who I should contact to get stuff done (I don't expect them to help get the actually issue sorted but 9 times out of 10 they know the person that can help).

In reply to Bob kate bob: Yes, we are Gods...

In reply to Rob Exile Ward: Indeed. I've had the shoe sole one as well.

In reply to rossowen:

I got a call this morning asking if we sold ink cartridges. We are a very specialised software house...