In reply to monkeymark: Thing is, once the warning light came on, we drove the van back to campsite (all pretty much downhill so engine doesn't get a chance to burn off the soot) and then we drove all the way to the garage (again downhill) I think the fact that we didn't try and regenerate the DPF straight away made the percentage rise so high.
We tried regeneration on advice from the garage (after they did some sort of update) but it had no effect whatsoever. Like you said, by this point it was f*cked as it was at 90%.
We've put up a similar post on the VW forum and someone has suggested that if we were to keep driving the van around all these wee French back roads and hilly roads where you can't get the revs up, then there is the danger that the DPF is fully blocked and can set the engine on fire! Not worth risking, so we're keeping our appointment on Friday and getting it replaced. Quite gutting when the van is only just over 2yrs old and has only done 20k on the clock!
Have a question for you seen as you're a sales person. What do you know about warranties? The van will be 3yrs old in Dec of this year, so will the van and it's parts still be under warranty? Or does the fact that we didn't consult the manual and kept driving when the DPF warning light came on, mean that we invalidated the warranty if there is one?
Thanks for everyone's replies. Most helpful.