UKC

We are almost always very grateful when people use Report Abuse to make us aware of problems on threads. One problem we get though is people making a comment about a reply in a thread with hundreds of replies that are incredibly difficult for us to find.

Please can you give us more information when reporting problems of threads?

- The time of a reply is very useful.
- The name of the person posting is not useful on its own, especially if they have already posted multiple times on the thread.
- The content of the post is sometimes useful but still is awkward to find since it can be quoted several times.

Thanks

Alan

In reply to Alan James - Rockfax:

I'd like to report a spelling error on this thread.

The time posted was 11:53am on Friday 07/03/14 by Alan James - UKC and UKH

gratefully - grateful

*sorry, only messing

In reply to Alan James - Rockfax:

You've got the "Link to this reply" function in each post. If people right click it, and copy the link/shortcut, they could just send that to you. It uniquely identifies the post.

In reply to Alan James - Rockfax:

Incidentially, the "report abuse" button on the thread itself doesn't appear to work.

In reply to Alan James - Rockfax:

On a few occasions I've reported spamming on here, and I always assumed that clicking the 'report abuse' button would provide you with a link to the abusive (or spammy) post, without me having to do anything else. Will add URL / times in future

In reply to Alan James - Rockfax:

Ah I see the problem. Never use the report button myself but on most forum I have been on the report button is next to each post, probably to make this kind of thing easier.

In reply to Scomuir:


Well that is probably too much work I think but it does show that we could improve the system a bit.

Alan

In reply to Wingnut:


In what way isn't it working? It appears to work fine for me.

Alan

In reply to FreshSlate:


Yes, that might be a way of improving it. I always thought that it rather flagged up the fact there might be abuse indicating it as more of a problem that it actually is.

However, it is probably the easiest simple solution to this.

Alan

In reply to Alan James - Rockfax:

In the meantime, you could amend the instructions when you click the "report abuse" button to make it clear that you need these details.

In reply to Alan James - Rockfax:

It's no work at all for you, as it works right now, e.g.

http://www.ukclimbing.com/forums/t.php?n=580702&v=1#x7699329

Or did you mean too much work for people reporting the problem?

In reply to Alan James - Rockfax:

I click on it, and it goes "down" briefly but doesn't actually do anything.

In reply to Wingnut:


Ok. We can't repeat this. Could you give a bit more detail like the browser you are using please?

Thanks

Alan

In reply to Alan James - Rockfax:

IE8. Can't compare with another browser - it isn't my PC, and I don't have any control over the software build, so it's IE8 or nowt. It's only the "report abuse" link in the actual thread that doesn't do anything - if I try the link in the LHS menu, it works fine.