/ Rockfax App crashing on my Iphone

Chris the Tall - on 05 Apr 2017
The Rockfax app is also crashing on my Iphone, which unlike my Ipad is fairly new and up to date.
Not used the app for about a year, so not sure if this is a new problem
Chris the Tall - on 05 Apr 2017
In reply to Paul Phillips - UKC and UKH:

Thanks - I'll give that a go
Chris the Tall - on 05 Apr 2017
In reply to Paul Phillips - UKC and UKH:

OK the app is now working, but my attempts to connect it to UKC haven't been successful. Tried both my username and my email address - the former was hanging for a minute before I gave up, the latter says "An unknown error uccurred"

Yes it does say "uccurred" and not "occurred" which may help you track down where the error is coming from !
In reply to Chris the Tall:

I always was rubbish at spelling. Can you try getting the error message to show again, then send a support request immediately from within the app so I can check the log file please?
Chris the Tall - on 06 Apr 2017
In reply to Stephen Horne - Rockfax:
Just done it now

8.41 - log in with email address - get the uccured error
8.42 - log in as Chris the tall - app hangs in a connecting state

Email sent (with log)
Post edited at 08:49
L alinajetly on 12 Aug 2017
In reply to Chris the Tall:

i also having trouble of App Crash
issue my iPhone - but i tried given steps and easily get rid of on issue.
- updates in iOS and Apps
- Relaunch & Force Quit app
- Restart or Reboot , iPhone or iPad
And more solution here - https://www.howtoisolve.com/apps-crashing-in-ios-11-iphone-ipad/
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