In reply to dan wisey:
Is the cold cistern warm/ hot?
cylinder overheats, water lifts over into the top of the cistern, cold is drawn in at the bottom of the cylinder , repeat.
so no water is lost from the system but is being cooled in the loft and reheated in the cylinder.
this scenario is rare. More obvious, you haven’t got a dripping hot tap?
assume it is a direct cylinder( no heating coil to boiler)?
good luck
Chris