Cafe Manager: Flashpoint Swansea Jobs

© Flashpoint - Swansea

Flashpoint Swansea will be opening soon, and we are searching for the right team to make this venue reach its potential. Located in the centre of Swansea with a world class bouldering wall and a brand new Crazy Climb facility it's going to be a pretty special place, so we are looking for a pretty special team to bring it to life and make it an amazing facility in which to climb, work and socialise.  

Job Title:             Cafe Manager

Start Date:          2nd May 2022

Salary:                24K per annum                  

Place of Work:    Flashpoint Swansea

Line Manager:    Centre Manager

Work Hours:       40 hours a week (some flexi-time)

Holiday:             30 days per year (including bank holidays)

Application:       Apply by 10th Feb 2022 (5pm)

Interviews:         Up to 25th Feb 2022

So why would you want to join us? 

We are a growing group of centres (this one is number 5) which means you get to make a big difference in a local start up business but be supported by a larger group. 

Our ethos revolves around developing the skills of our team, so you can expect support to develop your career.

Working at a climbing wall is fun! Particularly if you are passionate about climbing and the communities climbing walls create. 

The work is varied, interesting and just the right amount of challenge to keep your career progressing. 

Swansea is an amazing place to be based for someone who loves the outdoors, and with some flexible working hours you are well placed to make the most out of the local area. 

Who are we looking for?

Our ideal candidate is super excited by the idea of running a cafe in the hub of a climbing community. They will be brimming with ideas and have the energy and desire to see them through. 

They have the compassion, drive and professionalism to be a great team leader.

They can maintain a calm, approachable and professional manner, even in the face of adversity, and are willing to roll up their sleeves to help their team. 

Someone who is open, honest and learns from their mistakes and is driven to help their peers and team succeed.

What's more they will understand the incredible effect climbing can have on people's lives. Through connecting them to their bodies, minds, other people and the natural environment.

Desired Experience

Worked in a fast paced cafe environment

Have been a Manager or a Team Leader

Have Barista experience 

Have trained a team, ideally in food prep and barista positions

Hold food safety qualifications

Role Overview

As Cafe Manager you will be responsible for the smooth running of the Cafe as a whole. This includes serving customers at the till, preparing food, training and monitoring the team and  creating, completing and monitoring all paperwork and procedures. You will be responsible for the Cafe team and the service they provide, and the quality of the food and drink they present.

The cafe will run a counter service, we expect to serve pre-prepared takeaway style food like sandwiches, salads, pastries and cakes. However the menu would be yours to create and manage. You will be encouraged to take full ownership of the cafe offering and see it as your own small business within the larger facility. Setting your own margins, monitoring sales, wastage, wages and profitability to ensure the cafe is successful and sustainable. 

The line manager for this role is the centre manager who will work with you to set targets, maintain standards and generally help you deliver the service day to day. Your team will be made up of "all-rounders" who will work in the cafe but may also do other roles in the centre such as reception or instruction shifts. As a start up local business the whole team needs to be adaptable and flexible. 

Although this role requires a fair amount of admin time, all of the management must regularly work "on the floor" to keep a finger on the pulse of the centre. So you can expect to be rota'd on for Duty Manager and Cafe shifts on top of your "off-floor" admin days. The "off-floor" days are flexible, giving you the opportunity to adjust your working day to suit other aspects of your life. 


Please send a short (one side max) cover letter and C.V. to by 5pm on the 10th Feb 2022

Closing Date: 10th February

For more information Flashpoint Careers

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