Customer Services Job at Facewest, 32 kb

Customer Service Assistant are a successful online retailer of quality outdoor equipment. We specialise in equipment for climbing, mountaineering, adventure racing and skiing.

An opportunity has arisen for a new team member within our busy customer service team.
Responsibilities will include:

  • Dealing with customer returns and correspondence
  • Dealing with phone and sales enquires
  • General office administration
  • Warehouse duties such as picking and packing

Required Attributes:

  • Excellent communication skills, both verbal and written
  • You’ll be an outdoor sports enthusiast. With experience skiing, climbing or hill walking. You'll love outdoor kit
  • Be able to demonstrate good customer care
  • Be PC literate and up to date with modern technology in general
  • Ability to work as part of a team.

We offer a great working environment in a team of people who love the outdoors.

Working hours are Monday to Friday, 9 to 5. (No weekend work)
Location: Guiseley, West Yorkshire.
24 Days holiday plus bank holidays.

Starting Salary 14-16k
Salary range is depending on skills and experience.
Candidates wishing to apply should send a CV with covering letter to
Application deadline is March 17th.

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