In reply to Ayrton:
To the open and last post as I'm not reading the other 67.
I would suggest that your shoes are suffering a manufacturing defective and not a design fault. With one days use you raise the issue with the company that sold the shoes and made a significant amount of cash from the sale. Note that if a business is any good this type of failing will be factored in. That is retail.
Of outdoor product - tents, clothing and particularly footwear are a nightmare to manage people's expectations. Footwear, rubber, rock and users...not a combination made in heaven.
With regards to the criticism of Lyon, if they entreated into a conversation with every person that made a grumble about poorly designed and faulty equipment, bla, bla, bla, there would be no La Sportiva or Lyon. That is not to say that they handle duff product, it is just there are many claims but few justified.
When Lyon gets it wrong, they hold their hands up. If anything they have told their manufactures to get a grip in the past.
They rely on their retail partners to handle returns in a responsible manner...not just agree with the consumer and wack them back to Lyon for them to be the bad guys.
The retail market is very different place to the market when I was first got involved and to be honest I don't think much of the shops... there are plenty that talk the talk but do they really walk the walk... and glad to say I have nothing with outdoor distribution anymore. Oh nearly forgot, the internet, king of cheap and poor service and killing retail...
A closing point on spending 300 sheets on rock shoes, delivered in the friendliest manner I can muster is change the brand or get better and sponsored!
And a true and honest closing point to all of you who read this that deal with returned product... keep the faith you will find a way to use the skills you learn to earn more money and have more time off and escape the smelly foot ware and clothes... back slaps all-round you ignored heroes.
Post edited at 22:13