UKC

Crash on touching tick button on Rockfax app

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 Dave1987 13 Sep 2021

When attempting to update my UKC logbook via the Rockfax app, it crashes every time I touch the tick button. Has anyone else had this issue, and is there a fix being worked on? In the meantime, has anyone discovered a workaround?

In reply to Dave1987:

Hi Dave,

Thanks for reporting this. We had someone last night report this issue also and we're aware of it.

I've taken a look at this and it's a tricky one. I can see why the app is crashing, an ascent seems to get into a strange state, but I'm not totally sure how this is happened. It's not affecting everyone either. 

We're currently fixing a number of issues and this is one on the list. 

Cheers,
Martin

 Sarah_JB19 02 Oct 2021

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Post edited at 15:48
 TobyA 02 Oct 2021
In reply to Dave1987:

I've had it happen for a long time with certain crags within certain "books" but then not happen with any crags in other books, so of the crags I have on my phone currently, Peak Limestone has caused me the most problems. I was climbing at Hidden Quarry last night and we did Sit Down Wall (6a) but I couldn't log it via the app because it crashes either the crag or the whole app.

 Graeme Hammond 02 Oct 2021
In reply to Martin McKenna - Rockfax:

On a semi related note if you 2nd a route it shows with a green tick next to the route, but for consistency with UKC it should be a blue tick and only a green tick for a solo, lead, or Alt Led, and red cross if you dog or don't finish a route.

 Durkules 04 Oct 2021
In reply to TobyA:

I've had this same issue also when trying to log routes on some Peak Limestone crags.

In reply to Durkules:

Can you try installing the beta build linked in this thread:

https://www.ukclimbing.com/forums/rockfax/rf_ios_app_crash-739212


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