In reply to Paramo:
Hi Paramo person
Thanks for getting back.
As an AMI member I suscribe to your Mountain Pro scheme and was quite excited to get my Velez earlier this year. I believe in your company and like your ethical policies and have used Nikwax producrs since the year dot.
Ive been working in the hills since the early 1980s and tried all sorts of waterproofs and know the strengths and shortcomings of each.
My Velez seems really good as a sort of "Super Soft Shell" comfortable, stylish, practical and well fitting (I dont understand the issues folk have with them being too baggy - maybe older models?). Its excellent for cold weather mountain biking and walking and climbing in cool showery weather.
BUT when it failed - it transformed into a cold soaking sodden heavy mess, presenting me with a potential hypothermia danger.
I know you say it will continue to try to pump out the water, but if an all day windy downpour is expected - I afraid I couldnt trust it
water will come in quicker than it will pump out.
Once wetted out - if it keeps raining Im just going to get wetter and wetter.
Also if Im climbing or srcambling with clients in the rain I will be wearing a rucsac, harness, slings and on multipitch, a bandolier - this is a lot of pressure points for rain egress.
You say it just should not fail and if this happens it needs sorting - but from the anecdotal evidence on this thread at least 50 of folk have had negative and disappointing experiences. Thats an aweful lot you know.
Im kind of loathe to return my jacket for testing because in a lot of conditions it is my first choice - BUT I would be more than happy to return it to you if you thought this would be appropriate- is there such a thing as a faulty jacket - they are not relient on taped seams and users can sort out the proofing?
This icertainly isnt meant to be an attacking thread as in my experience you have a good product - but only up to certain limits.
Unless you can test my jacket and reassure me, I will be using my Velez as a decent and adaptabale all rounder, but investing in a new hardshell again to protect me in bad rain conditions.
Best wishes
David