In addition to the official Petzl document (below), please read the following information specifically concerning the UK and Ireland:

• In the first instance, please return your ice tool(s) to the retailer where you originally purchased them. They have all the details to assist you.
• To help you, please see our “how to find the serial number” illustration (right).
• Lyon Equipment (www.lyon-outdoor.co.uk) is the UK and Ireland Petzl approved modifier for your axes, therefore minimising turnaround time.