In reply to Richie Patterson, Wild Country:
Following the incident reported on this thread Wild Country set in place an inspection of all quickdraws in our warehouses and an audit of the procedures surrounding the construction of quickdraws. As already stated the result of the inspection was that no more units were found that had a problem.
In the meantime we stopped all quickdraw production and the procedures around these were audited. Following the audit of this incident, which is something we did not think would happen, the quality manager has determined that this was very much a ‘one off’. However, the fact that it has occurred means that we have to focus on this issue to improve our procedures to minimise the possibility of this happening again. Therefore we have reviewed and implemented changes to our procedures. All staff involved were briefed and made aware of the seriousness of the situation and refresher training courses were held on the handling of all safety critical products.
Once again we can only apologise for this incident and we are determined to make sure that we continually monitor and improve our procedure to minimise the possibility of this happening again.